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A Seamless Omni-channel Software Solution

Exceed customer demand with one central solution to bring all your sales channels and business operations together, and provide a truly connected buying experience

A successful Omni-channel approach requires seamless integration across your stores, websites and distribution warehouses. Whether your customers are buying online or in store, they expect a smooth journey across browsing, buying, deliveries, collections and returns. To successfully deliver this, you need a software system that can seamlessly connect your product and order data to both staff and customers, allowing them to easily access it, however and wherever they need it.

OrderWise brings together your whole operations to provide a positive customer experience and facilitates your business to grow. It integrates your supply chain, website, online marketplaces, physical stores and distribution centres into one central hub. This enables you to deliver a consistent, first-rate buying experience that keeps your customers connected to your brand, in the way that they demand.

Omni channel

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Woocommerce Logo
eBay Logo
Amazon Logo
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Over 50 Integrations
Drastically improve customer retention rates with an effective omni-channel solution that seamlessly connects your online and offline sales channels.

 

Did you know that businesses who adopt an Omni-channel strategy achieve 91% greater year-over-year customer retention rates compared to businesses that don’t?
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Bridge the gap between online & in-store

Offering integration to 50+ eCommerce platforms and online marketplaces including Magento, Shopify, eBay and Amazon, OrderWise automates your online order processing and eliminates the risk of overselling. OrderWise Omni-channel software allows for unrivalled cross platform capabilities, giving customers the flexibility to buy or return items through any channel.

So whether it’s synchronising stock levels across all your sales channels, importing online orders for click and collect or handling returns, OrderWise delivers the essential omni-channel solution for your business.

“With the ROI so quick, we envisage that we will extend our usage of the software to cover the website and accounts systems to take even more advantage of having everything in one place.

 – Gail Oakesquote stars

“One of the best Order Management Systems in production to date!”

 

 – Terry Wattonquote stars

“From concept to implementation and web to invoice, they have it all comprehensively covered in one special piece of software, with knowledgeable and friendly staff to back it all up.”

 – Peter Wrightquote stars

Omni-channel Customer Case Study: Gift Universe

Gift Universe (MenKind, Red5) are one of the UK’s leading omni-channel retailers of gifts and gadgets. Peaking during the busy Christmas season, they process 3 million transactions a year across their 100 retail stores, eCommerce and trade customer sales.

Gift Universe approached OrderWise in 2016. They were on the search for a solution to seamlessly link back-end processes with their eCommerce websites, marketplaces and a suitable EPOS system for their network of stores.

In this video, key members of the Gift Universe team tell us how they have successfully created a seamless customer experience across all brands and channels, through implementing an OrderWise end-to-end solution.

ecommerce integration

eCommerce

Drive efficient processes with full integration to existing eCommerce websites, including those built on Magento, Shopify and WooCommerce.

OrderWise websites

eCommerce Websites

Whether trading B2B or B2C, we can deliver a built-to-sell eCommerce website that focusses on the customer experience and links seamlessly to the OrderWise software for streamlined management.

marketplace integration

Marketplace Integration

Benefit from one centralised hub for managing all your marketplace seller accounts, including tools for eBay and Amazon listings, automated repricing and order/product synchronisation.

inventory management software

Stock Control

Maximise sales by synchronising stock visibility across all your channels and effectively forecasting purchasing requirements during peak seasons.

order processing software

Sales

Whether taking orders over the counter, over the phone, through online sales channels or reps on-the-road, OrderWise handles it all quickly while maximising order value.

warehouse management system

Warehouse Management

Dramatically increase the speed and accuracy of your goods receipt, order picking and returns processing, while also maximising staff productivity. 

retail management software

Store EPOS

Trading through retail stores as well as online? Handle both click and collect and endless aisle orders whilst also delivering a seamless omni-channel experience to your customers.

courier integration software

Courier Integration

Linking to 50+ courier platforms including Royal Mail, DPD, FedEx and Hermes, OrderWise enables you to eliminate data rekeying for improved accuracy.

business intelligence

Business Intelligence

Unlock more sales by drilling down into your data and gaining insight into both the successful and unsuccessful aspects of your omni-channel trading.