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Integrated, Queue-Busting Retail Management Software

A seamless omnichannel shopping experience that keeps your customers returning

When it comes to retail trading today, we know that consumers want everything faster and at the best possible price. Whether it’s ordering online, in-store or for home delivery, your customers want to interact with your brand across multiple platforms for a seamless omnichannel experience.

As one of 2019’s Multi-Channel Solutions and Technology Vendors of the Year as chosen by the Retail Systems Awards, OrderWise delivers the cross-channel integration your business needs for successful omnichannel trading. Bringing together your eCommerce websites, online marketplaces and retail stores, OrderWise Retail Management Software enables you to deliver the shopping experience your customers expect. Also providing comprehensive back end control, through our software you can always ensure stores are stocked with the right items and all orders are both quickly and correctly shipped.

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“As an online, multi-store retailer, OrderWise allows us to successfully trade on multiple channels with the efficiency and stock visibility that the business requires.” 

– Choice Shops Ltd


Grow your retail sales and capitalise on peak spending periods


Efficient & Streamlined In The Busiest Times
Gain instant visibility to all products across your entire estate, including stock held in other branches, warehouses and your supply chain. OrderWise Store EPOS lets you serve your customers with ease, whether trading through a handful or hundreds of stores. 

Flexibility To Meet Your Customers Needs
Eradicate growing queues and quickly process orders at a traditional till point, or through a mobile tablet. Our flexible Retail Management solution offers options to allow goods to be taken away, ordered online to pick up in-store, reserved for collection at another store or delivered to a designated address, all through a user-friendly interface.

Always Have The Right Items Where They’re Needed
Whether replenishing to your stores through purchase deliveries, stock transfers or distribution from a central warehouse, OrderWise makes fullfillment a breeze. Process endless aisles orders with confidence knowing the stock can be promptly despatched to the customer, with Store EPOS seamlessly integrating to OrderWise Purchasing and Warehouse Management your business can acomplete end-to-end stock visibility .

Effortlessly Scale Operations For Seasonal Peaks
Ensure you can always cater for extra demand and accurately forecast during seasonal peaks such as Black Friday and Christmas using historical stock data.

Bridge the gap between online & in-store

Offering integration to 50+ eCommerce platforms and online marketplaces including Magento, Shopify, eBay, Amazon, OrderWise helps to automate your online order processing and eliminates the risk of overselling. You can also better manage any cross-platform returns, giving your customers the flexibility to buy through any channel and then if necessary, return through any channel.

So whether it’s synchronising stock levels across all your sales channels, importing online orders for click and collect or handling returns, OrderWise delivers the essential omnichannel solution for your retail business.

“It’s so much easier and quicker to use than Sage 200. There a so many features that make day to day routines more straight forward for not only the people processing the orders but for every department. It just works!”

 – Peter Symondsquote stars

“After 4 years of using OrderWise our data is now in good shape, better data opens up a world of automation and management reporting. The support at Orderwise is well resourced and responsive.

 – Ian Shayquote stars

“With the ROI so quick, we envisage that we will extend our usage of the software to cover the website and accounts systems to take even more advantage of having everything in one place.

 – Gail Oakesquote stars

See how our Retail Management Software has helped Gift Universe (Menkind)

Gift Universe Group was founded in 2002 with their first store in Uxbridge under the name of Menkind, billed as a gift and gadget retailer for men.

Here Paul Kraftman, Chief Executive of Gift Universe, and other key members of the Gift Universe team, tell us how they streamlined operations across the business and gained an end-to-end solution through implementing OrderWise in early 2017.

Our team have the industry experience to help you grow your revenue through an omnichannel approach to selling.
Our team have the industry experience to help you grow your revenue through an omnichannel approach to selling.
retail management software

Store EPOS

Benefit from an integrated EPOS solution, enabling you to easily manage all your stores and process transactions in a range of payment methods including gift cards and loyalty points. 

ecommerce integration


Automate your online trading, eliminate overselling and deliver better customer service by integrating OrderWise to all your existing websites and online marketplaces.

website integration

eCommerce Websites

Built-to-sell retail websites that provide the ideal omnichannel shopping experience, including click and collect order handling, personalised promotions and loyalty point management.    

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Sales Order Processing

One central location for processing the sales orders you receive across all your multiple channels, with the tools you need to maximise average order value.


Stock Control

Maximise all sales opportunities with complete and accurate stock visibility across each one of your stores, online sales channels, offices and warehouses.

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Easily identify stock demand for each location and avoid losing sales by accurately forecasting for busy seasons such as Christmas and Black Friday. 

Warehouse Management Systems

Warehouse Management

Streamline goods in processing, reduce the cost of returns handling and increase the speed of your order and store fulfilment to maintain high customer satisfaction.   

Courier Integration

Courier Integration

Eliminate the manual rekeying of online orders with integration to 40+ popular courier platforms including Royal Mail, DPD, UPS, FedEx and UK Mail.

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Business Intelligence

Gain unparalleled insight into sales performance store by store and use this information to your commercial advantage, helping you to target the right customers and boost order value.