OrderWise Electronic Point of Sale (EPOS) provides companies operating in a retail, trade counter or cash and carry environment with software that can help them to streamline their processes and increase efficiency, allowing for high service levels to be provided to valued customers. Designed to be easy to use even at the busiest times, each screen within the OrderWise Touch Screen EPOS system can be customised to meet requirements with the ability to add extra functionality and short cut buttons to the user interface quickly and easily. A robust, versatile and dependable customer service tool, OrderWise EPOS gives businesses the power to provide their clients with exceptional frontline service.
Now in version 10.3 of OrderWise, our EPOS system has seen four highly useful new enhancements added to help increase the flexibility and control offered by this popular module.
Nowadays it is not uncommon for retailers to accept payments in multiple currencies. If you were to walk into a lot of the major high street retailers and make a purchase, you may notice the cost in both pounds and euros is now provided on many product tags. This is to accommodate for foreign tourists who may wish to pay in their native currency, something that many retailers both small and large are starting to offer in order to help maximise their sales.
Therefore to help further increase the versatility of our EPOS module, OrderWise users are now able to accept payments from customers using a different currency to their base. Once activated, using multiple currencies will allow different currency codes to be displayed on EPOS poles along with management of cash and card processing. With the addition of this new functionality, OrderWise EPOS users are able to accept sales from a wider range of customers, helping them to increase profitability and provide better service as a result.
With extensive price list, quantity break, customer special pricing and multibuy offers such as buy one get one free already available it’s surprising to think there is discount pricing functionality yet to add to EPOS!
A feature already available within other areas of OrderWise, Global discounts can now be applied by percentage within EPOS. These global discounts can either be set up within OrderWise or manually entered with the right security permissions, giving OrderWise EPOS users the flexibility to manage any scenario where a percentage discount off the total sale price will be provided.
In order to help draw in as many customers as possible, it is common nowadays to see businesses split out their stores into distinct areas. You can go to a department store and pick up everything you need from one shop, walk into a book shop or supermarket and also find a café or restaurant, or even your local Boots where you will also find a pharmacy, an opticians and an area for photography development in store. When operating retail environments such as this where each till point will effectively be used to sell different products, businesses should ensure that the items available to each till are carefully assigned, controlled and managed.
With these situations in mind, new functionality has been added in version 10.3 of OrderWise to enable product categories viewable within the EPOS Category search to be restricted to certain user groups. Although this will not restrict the items that can be scanned through any till point, it will restrict the items that can be manually searched for. A business with hundreds of product categories for example would not necessarily want the person on the café till point to have to navigate through all the products sold on the shop floor and vice versa. This new feature help business to display only relevant items on screen and help speed up customer service.
The final new enhancement to EPOS in version 10.3 of OrderWise is the ability to be able to process payments in EPOS using SecurePay. SecurePay has been selected as the payment processer as unlike other payment gateway providers address details are not required therefore providing an experience more akin to chip and pin card processing, while it also has the versatility to process payments in multiple different currencies. This makes SecurePay ideal for EPOS users, allowing customer payments to be processed both quickly and safely. You can read more about our SecurePay integration in the blog HERE.
With these four fantastic new enhancements, the functionality available within OrderWise EPOS has been further extended to help manage a wider variety of common retail trading scenarios both efficiently and successfully. By using OrderWise EPOS, retailers are able to ensure sales are always maximised, payments processed securely and the best service provided.
For more information on the OrderWise EPOS module or to find out more about other OrderWise Sales Order processing options including POS (Trade Counter) watch our videos and download the brochure.
Existing OrderWise users can find full details on the EPOS module along with EPOS hardware packages on the OrderWise Online Shop.
To discuss your requirements in more detail contact us today on 01522 704083