As 2014 draws to close, it is incredible to think how far OrderWise has come in the space of a year. Since January, our developers have added 402 new modules, features, reports, dashboards and general enhancements, with this new functionality spread across all areas of our main system and revolutionary Mobile WMS Devices.
All these new features added in to OrderWise 2014 have been specifically designed to improve existing functionality and help our customers to increase the accuracy, efficiency and productivity of all their business processes and warehouse operations. As we take a look back, here are some of the big additions to the software this year:
OrderWise Returns arrived in the April release and has already proved to be immensely popular amongst our customers, providing users with structured management over both customer and supplier returns processes. Tailored to meet the requirements of the business, this module enables companies to ensure high customer service levels are always maintained, costs are minimised and relevant credits, debits, stock adjustments, repairs, replacements or write offs are handled in an accurate, streamlined and efficient manner. READ MORE >>
Since the release of the module, further enhancements have been made to allow users to:
Also introduced in the April release was OrderWise Stock Replenishment, a new feature that provides structured management of picking bin replenishment, designed to be used either within the main OrderWise System or in-conjunction with our HHT Mobile Devices. This comprehensive module can be tailored to meet the replenishment requirements of the business using it, ensuring staff time is spent productively and maximum efficiency is achieved across all warehouse tasks and operations. READ MORE >>
Although only released in April, the June release has seen plenty of new additions to the Stock Replenishment module including an update to core functionality to allow multiple picking and replenishment bins to be used. In addition to this, users can now allocate replenishment stock across multiple locations, import replenishment variants, override the bin on replenishment pick confirm and choose the items available for Replenishment. READ MORE >>
Made available to OrderWise users in the February release, OrderWise Customer Relationship Management (CRM) provides the tools, structure and control to manage every interaction with customers so that stronger, more profitable relationships can be built. From prospect creation through to sales conversion and beyond, this module can be tailored to business requirements to ensure staff can easily access the information needed to target the right customers and attain an effective overall performance. READ MORE >>
Since the release of the CRM module, further enhancements have been made to allow users to:
Existing users will tell you that OrderWise already knows everything about the business it is serving, every sale, every customer, every stock transaction, cost, margin and much more. If used effectively, this wealth of data on all aspects of operations is one of the most valuable assets a company owns. With the OrderWise Business Intelligence Module that was first introduced in version 9.11, users are provided with key statistics so overall business performance can be easily accessed and analysed from a one-view grid. From this businesses can drill down to find which areas have under-performed in just a matter of clicks. READ MORE >> View Business Intelligence Targets >>
Mobile WMS Devices
Although they have been part of the OrderWise system for some time now, our Mobile WMS Devices have been making huge waves already this year with their popularity constantly increasing. Leading the way in cutting edge warehouse management systems and barcode scanning technology, these Wi-Fi and 3G enabled handheld terminals allow businesses to wirelessly, accurately and efficiently manage all common warehouse tasks. This includes picking, goods in, stock takes, replenishments, movements, adjustments and much more.
READ MORE >> NEW DEVICE UNVEILED IN JULY >>
The demand for these Mobile WMS Devices has been led to and driven by the increasing amount of functionality available on these devices, with more modules and features being constantly introduced in order for mobile device user requirements to be met. Since January, new features on these devices have included:
Average Time Countdown
Another substantial piece of new functionality was added in version 9.9 to further extend the power of OrderWise Mobile WMS Devices and their ability to provide outstanding warehouse management and staff performance feedback. This fantastic feature provides OrderWise Mobile WMS Device users with picker performance monitoring and targeting to help achieve a consistent level of productivity from warehouse staff as well as a way to identify potential efficiency issues within operations.
The concept of this new standard functionality on the Mobile WMS Devices is to provide businesses with a way of accurately measuring and analysing the performance of individual pickers as they move between bins and gather the stock for their picks. This detailed information can then be used to create target times which can be displayed on a users Mobile Device, counting down the time expected for them to reach the next bin from which they need to pick. Although activating the on screen countdown timer is optional, it provides pickers with a guide to their targeted levels of productivity and helps maintain a consistent picking speed, increasing efficiency and order throughput within the warehouse. READ MORE >>
Available to OrderWise customers from this month onwards, this significant new piece of development adds another hugely beneficial feature to our warehouse management credentials. Pick Rules work in conjunction with the OrderWise HHT Mobile Warehouse Devices to automate the creation of picks. This allows businesses to set up and apply rules that dictate how picks are created and determine which pickers are best suited to handle the picks created by them. These rules are completely customisable and are deployed using a custom plug in, ensuring that the feature can be tailored to meet a company’s own individual needs and requirements. READ MORE >>
You would find it difficult to walk into almost any shop or visit any retail website without being confronted with that business’ latest offers and current promotions – buy one get one free, buy one get one half price, Buy 3 for £10, Get 25% off when you buy 3 and endless other possibilities. In Version 9.10 of OrderWise, significant new functionality was introduced to enable users to set up and manage popular multisaver discount offers for the first time. READ MORE >>
DISCOUNT ORDERING >>
Bulk Orders & Call Offs
The big feature to arrive in the March release was the structured management facility that allows users to handle bulk orders and their subsequent call off requirements. Providing fast, visible and accurate control over bulk orders and formal call off contracts, this module gives customers the confidence that their agreed pricing is maintained and their call off schedules are met. From this, businesses can benefit from efficient running of projects and assurance that all sales opportunities are fully capitalised. READ MORE >>
Credit Card Pre-Auths
The Credit Card Pre-Auth functionality that arrived in the April release allowed users to handle pre-authorised payment processing both safely and securely. To coincide with this feature, a new Verifone Vanguard payment gateway was introduced and the SagePay payment gateway functionality was also increased to allow deferred payments to be managed through the Credit Card Pre-Auth feature. With these multiple new enhancements, OrderWise customers who use Credit Card Pre-Auth are provided with greater card handling flexibility to meet even the most demanding payment requirements. READ MORE >>
For online retailers looking to shift end of line products or manage special offers, a new eCommerce deals feature has been introduced in this month’s June release. Allowing users to quickly and easily set up deals on items in their eCommerce sessions with the relevant quantities listed, OrderWise customers using this functionality are provided with a structured management tool for handling deals offered across multiple online channels. READ MORE >>
Exchange Rate Service
As international traders or overseas purchasers will know, exchange rates will often fluctuate, making it important to keep them regularly updated. To help our customers maintain accurate exchange rates, a new feature brought into OrderWise in the April release allows users to now receive scheduled currency updates direct from two different websites. READ MORE >>
An exchange rate sales order recalculation utility was also introduced in the March release. This utility can run alongside the exchange rate update service to ensure that even existing sales orders use the most up-to-date currency exchange rates. READ MORE >>
BEST OF THE REST
Sales Additional Price Lists >> Free or Overall Stock Quantity >> Alternate Items >>
Price Calculator >> Customer Messages >> Override Price List >>
Clear Down Sales Orders >> Batch Edit Sales Order Lines >> View Back Order History >>
For more information on OrderWise download our brochure and watch the videos.
To discuss your requirements in more details contact us today on 01522 704083