October 2018 Newsletter Out Now!

october page 1 120pxIn the OrderWise October Newsletter, we welcome a range of new functionality from version 18.10 of OrderWise, including exciting new additions to our CRM and more ways to dissect information with multi-select BI filters. Plus, we also introduce a brand new feature which improves visibility of accurate customer credit information through automated recalculations.

Also in this month’s newsletter, we look into how you can best prepare your online shop for Black Friday and explore the rising costs of running a warehouse. On top of this, we celebrate our big win at the Lincolnshire Business Awards where we scooped both the Innovation Award and Overall Business of the Year!

You can read about all this and more in our latest blogs.

The new developments featured in this month’s newsletter are:

Maintain GDPR Compliance On-The-Go With New Contact Fields On Android – For any business operating with sales reps or other staff recording personal data on-the-go, having the ability to record the lawful basis for processing at the time the data is entered is essential for accurate compliance. Offering further assistance with GDPR compliance, new functionality has been added to the OrderWise Mobile App to allow staff to record this lawful basis for processing against a contact from their mobile or tablet.

Several Beneficial New Additions Arrive To OrderWise CRM – OrderWise CRM offers a fully integrated customer management tool for managing all aspects of client interaction. Further extending the functionality of this module, version 18.10 sees a number of new features added to CRM to further enhance the visibility and accessibility of key customer information.

Gain Visibility Of Accurate Customer Credit Information With Automated Recalculations –  For any business managing customer accounts, ensuring credit details are kept regularly updated can be a real challenge. OrderWise already offers a suite of functionality to manage customer accounts and their credit terms, and this month, brand new functionality has been added to enable customer credit information to be automatically recalculated through the scheduled service.

More Ways To Dissect & Analyse Your Business Data With Multi-Select BI Filters –  Through OrderWise Business Intelligence, companies are provided with a full suite of functionality to help them analyse sales performance from every possible angle. Now further enhancing the detailed insight available, a new feature has been added this month which allows users to multi-select filters within this dynamic module.

Courier Integrations To Landmark Global And Palletline Contrado Added – This month sees two new courier providers, Palletline Contrado and Landmark Global, join our growing list of integrations to ensure accurate delivery through the automatic transfer of order details, ensuring a speedy fulfilment.

Meet Changing Circumstances With New Amend Shipment Feature – In fast-paced warehouse environments where goods are frequently being despatched, situations can often change which means shipments may need to be altered before being sent out. To help with this, a new feature has been added in version 18.10 that gives businesses the flexibility to move items to different shipments or even cancel/remove items from a shipment after the pick/pack stage of despatch.

This month’s feature articles:

Can You Beat The Rising Costs Of Running A Warehouse? –  With the recent announcement that industry giant, Amazon, have increased minimum wage for their workers worldwide, the competition for good warehouse staff looks set to become more aggressive than ever going forward. With staff costs set to rise, we thought we’d take a look into some easy wins that can streamline processes and provide a more cost-effective warehouse environment.

Consumers Moving Online For Black Friday: Are You Prepared? – Black Friday once again returns to the UK, with £1.4bn spent online during the event in 2017. With this figure only looking to increase this November and beyond, we take a look in this month’s feature article at some key considerations on how businesses can best capitalise on demand during this mass cyber sale.

Company News:

Double Award Success For OrderWise At The Lincolnshire Media Business Awards! – This month saw OrderWise attend the annual Lincolnshire Media Business Awards, an evening which aims to recognise and celebrate the best businesses in the region. With such a high level of competition, we were over the moon to be announced winners of the Innovation Award, which recognises our ongoing research and testing into Warehouse Robotics, and the big award of the night; Overall Business Of the Year!

Interview With David Hallam: Considerations for companies starting to sell online – In this Business Basics article from Gazprom, our Managing Director, David Hallam, offers guidance for businesses looking to take the plunge and start retailing online – helping them identify when to commit to e-commerce, and how to increase the chance of greater success.