Finding the best method to ensure customer credit card payments are always securely and carefully processed is of the utmost importance to any business. Whether it is taking payments through online gateways or more traditional chip and pin terminals, businesses strive to provide customers with a safe and dependable method of completing their transactions when purchasing goods. However even with a reliable payment processor in place, businesses can often leave themselves open to human error by simply not having an order processing system that helps minimise the risk of sales staff making mistakes.
In busy trading environments, constant distractions can sometimes cause staff to lose track of what they are doing and accidentally close down windows. If a payment has already been taken when this error occurs, businesses can be left in a situation where the payment is registered with their payment processor but not recorded on their order processing system. This can result in a time consuming, complex and almost impossible process where staff need to reconcile payments between their two systems.
With OrderWise Credit Card Processing, businesses are already provided with a fast, safe and secure method of managing everyday payment processing through our integration with SagePay, Verifone Vanguard, SecurePay & Authorize.Net.
Now a new enhancement has been added in version 10.5 of OrderWise to enable sales orders to be automatically saved when an internet payment has been successfully processed. With the new take internet payment auto save setting activated, if an internet payment method is used to take a payment and it is successful, the sales order will now be automatically saved. Once saved, a desktop alert will be displayed to let the user know the sales order has been auto-saved.
Thanks to this useful new enhancement, businesses using OrderWise can be assured in the knowledge that should staff accidentally abandon a sales order after taking a payment, a full record of the payment will always be stored.
For more information on OrderWise, download the brochures or watch our videos.
Existing users can visit the OrderWise Online Shop.
To discuss your requirements in more detail contact us today on 01522 704083.