Megan Crossman – Head of Customer Success
In 2015, Megan applied for a Project Coordinator role at OrderWise. At her initial interview she did get a job offer, however this was for an Office Coordinator position.
Megan commented, “I loved that job, I always had a great laugh and the people were amazing. David Hallam really is a fantastic director, he sees people’s skills and understands where they would fit best within the business.” Her first role with OrderWise was a refreshing change from her previous employment, helping to develop her skills, confidence and abilities. In 2016, Megan was appointed to a new role – Client Management Supervisor.
This newly introduced role meant that Megan had a huge responsibility to create a brand new department in the company. In 2017, Megan was appointed Head of Customer Success and ensures that her team’s work is completed on time according to the department standards and making sure our customers are satisfied with our products and services. Megan elaborated, “My role is challenging and, at times, rather stressful but it’s exactly what I wanted. My team work really well together and we are all very positive and happy.”
Megan described OrderWise and the atmosphere in a few sentences by saying, “The OrderWise family is a fantastic family to be in, everyone is lovely and there is always someone to help and talk to and everyone loves to have a laugh.
Megan says, “I couldn’t be happier at the moment, looking after my team, ensuring that they are performing to the best of their ability and helping them to progress. With so many developments and opportunities at OrderWise, who knows what’s next for me in terms of progression, but I’m sure exciting times are ahead.”
So having already made so much progress in only one and a half years, where does Megan see her future at OrderWise progressing to next?
“It is such a happy place to work at and I’m so glad I decided to make my career here.” She added, “I’ve already made so many wonderful memories at this place, but a few that stand out are company nights out, birthday celebrations and having a yoga ball to sit on instead of a chair.”
“My advice would be to just go for it, as there are so many different departments within the company. If you aren’t entirely sure what you want your career to be, you will be able to find it here!”
– Megan Crossman, Head of Customer Success
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Read in this staff case study how Greg has progressed from Apprentice to a key member of the Implementation Team.
Find out how OrderWise has helped Moji to strike the perfect balance to achieve both her personal and professional ambitions.
Read about how Steve has helped to develop OrderWise over the years and seen the company rapidly grow as a result.
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