Greg Downey – Implementation Team
From his initial entry as an apprentice in the Support Department, Greg has now moved on to become a key member of the Implementation Team. Just like every new OrderWise employee, Greg went through a comprehensive training program, which provided him with detailed knowledge of the OrderWise software along with an understanding of business processes and stock management, ensuring a grasp of real life applications was gained.
Opportunities soon opened up for Greg. From initial entry as a Support Technician, Greg moved to the Testing Department. His role entailed testing new software development, ensuring the highest quality software is released to clients. Here he developed his skills in the more specialist area of Mobile WMS Devices, which earned him the recognition of “go-to guy for the handhelds”.
Greg says, “My time in Support and Testing gave me brilliant knowledge about the whole system and the real technical capabilities of what the software could do.”
After 2 years in the Testing Department, Greg moved to an Implementation Specialist job role. Now Greg works closely with Project Managers to ensure customers are satisfied with our products and services. Greg says, “No two days are the same as there are always clients at different stages in their project needing assistance.”
Greg’s achievements have been externally recognised in 2017, with him receiving ‘Rising Star’ awards at both the National Family Business Awards and the Lincolnshire Digital & Tech Awards.
Greg says, “There are so many memories in my time here at OrderWise, including going onsite in South Carolina to launch a warehouse project out there, and travelling to Durban in South Africa to see OrderWise working in a unique environment. The main memory that stands out for me though was winning Employee of the Year in 2014. This was such a huge achievement for me being only 21 years old at the time.”
So having already made so much progress, where does Greg see his future at OrderWise progressing to next?
As to future plans Greg commented, “The implementation team is currently looking to expand in order to keep up with the Projects Department operations, so this will be an exciting time for my team. Personally, I would like to see myself progressing up the hierarchy in the future, whilst still learning everything I can from my colleagues.”
“On my very first day, David Hallam said that if I work hard and put the effort in, then OrderWise is the place for me. This has stuck with me throughout my career as it is such a true statement. If you are considering joining OrderWise, follow David’s advice as it has its rewards.”
– Greg Downey, Implementation Team
Read in this staff case study how Greg has progressed from Apprentice to a key member of the Implementation Team. Read now
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See how Alex has gone from Technical Support Adviser to Department Manager in just a short space of time. Read now
Read in this staff case study how Greg has progressed from Apprentice to a key member of the Implementation Team.
Find out how OrderWise has helped Moji to strike the perfect balance to achieve both her personal and professional ambitions.
Read about how Steve has helped to develop OrderWise over the years and seen the company rapidly grow as a result.
Senior Business Consultant
See in this case study how Scott has moved between our Support, Projects and Sales Teams during his career.
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See how Alex has gone from Technical Support Adviser to Department Manager in just a short space of time.