Alex Liggett – Projects Manager
Alex was in charge of re-ordering stock, which was his first introduction to replenishing stock, something that he now deals with on a daily basis when assisting OrderWise customers.
Alex says, “Being part of the Support Team gave me the platform to learn the system and to begin to understand the other departments in the business. Within my first 6 months I was offered the opportunity to go on an onsite visit and help with the implementation process for one of our largest customers. This gave the chance to see how OrderWise works in a real life environment, which opened my eyes to how good it is for our customers.”
Alex’s continued growth in knowledge and professionalism was so significant that in a short space of time he became the Projects Department Manager, overlooking one of the biggest departments within the company and managing a team of 20-25 people.
Having gained an in-depth knowledge of the OrderWise system it was just under a year before he was asked to join the Projects Team as a Project Manager. Alex’s role revolved around assisting clients in getting their data and warehouses ready, and advising on best practices to improve efficiency, accuracy and productivity.
Alex adds, “The time in Support truly gave me the understanding of the system, that made it easier to advise both new and existing customers on implementing and using their own OrderWise solution.”
Alex says, “OrderWise is a great company to work for. I remember on my first day, the very first minute of getting here, everyone was so nice and welcoming it felt like I’d been working here for months.”
Alex continues to say, “One memory that stands out was over a year ago when we had 10-15 people all working together assisting one of our bigger customers on a software implementation. The team work was wonderful and we celebrated our accomplishment with a few drinks at a local pub. Actually, we regularly have events and all departments get involved, just recently we basically took over a pub all together.”
So with so much already achieved in such a short space of time, what does the future hold for Alex?
“The company is doing really well lately and with forecasted projections for the upcoming 2 years, I’m certain that I will be one busy individual, getting my team to work as a unit to the best of their abilities.”
“Here at OrderWise, everyone is willing to help each other even though it may not have anything to do with their department. If someone can help you, they will do. For anyone considering joining OrderWise, if you are willing to put the work in then everyone will be behind you and help you as much as possible.”
– Alex Liggett, Projects Manager
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Read in this staff case study how Greg has progressed from Apprentice to a key member of the Implementation Team.
Find out how OrderWise has helped Moji to strike the perfect balance to achieve both her personal and professional ambitions.
Read about how Steve has helped to develop OrderWise over the years and seen the company rapidly grow as a result.
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See how Alex has gone from Technical Support Adviser to Department Manager in just a short space of time.