Originally formed over 5 years ago, Ultimate Angling Ltd branched into the mail order market 12 months ago and OrderWise have been with them ever since.
Ultimate Angling’s Brand Manager, Ben Westoby, explains how OrderWise works for them.
“We couldn’t have got to where we are today without the help of OrderWise. From setup, Training, to where we are now, OrderWise has allowed us to expand, keep better track of our stock and enables us to keep our customers well informed about their orders thus giving a better service level.”
With over 2000 products, all goods are picked and packed in the Warehouse at the company’s head office in Holton- Le- Clay, Lincolnshire. Accurate stock figures provided by OrderWise are essential to Ultimate Angling’s slick process. They have large quantities of stock coming in from their manufacturing facility in China and are moving to integrate the two sites allowing OrderWise to help schedule their shipments. Using the OrderWise software has enabled Ultimate Angling an efficient flow in the processing of their orders.
“From a customer calling in to place an order, we can check from a growing list of over 6000 customer details, see which products have been ordered previously, see our stock availability, take payment, pick and pack the orders and dispatch them swiftly.”
“The OrderWise software offers Ultimate Angling plenty of scope for expansion, as a system it is very user friendly and their support staff give an excellent service which is invaluable.”
“I am happy to recommend OrderWise to other companies and OrderWise will be a key part of our future expansion plans as we look to integrate more of our systems into OrderWise.”
Visit Ultimate Angling at www.ultimate-direct.co.uk