After Sales Account Management
Our After Sales Account Management Team are here to deal with your business needs once you are up and running with OrderWise.
They are the ideal people to speak to if you think you might like to make any additional OrderWise purchases. If you know exactly what you want, that’s great, but all too often a new feature or additional module might look appealing but you’re not sure how it will really benefit you.
Our team will happily talk you through how features work, let you know the benefits and give you a demonstration if you would like to see the feature in action. Through talking to you about your business and what you want to achieve, the team will then advise you on the best way of meeting your needs, even if that means you won’t be buying that additional module after all!
The Account Management Team has vast experience of business software solutions.
This has given them the knowledge and skills to gain a real insight into how businesses work and more importantly, how OrderWise can be utilised to help you achieve more.
OrderWise Customer Review Service
The customer review service involves your Account Manager visiting your premises, spending time looking at how you work, how you use OrderWise and speaking to you about what you want to achieve.
After returning to the office, an in-depth report is then written to help you get more out of your system. This service is chargeable but the benefits far outweigh any cost, and in a lot of cases, help you to realise a better return on your OrderWise investment.
If you feel there is anything they can help you with please don’t hesitate to contact them at
amtorderwisecouk (amtorderwisecouk) .
“All the team at BM have been using Orderwise for a number of years and it became apparent that we had become a little ‘stuck in our ways’ and not utilising the system to the it’s full potential and indeed making our life unnecessarily difficult. The time spent with Amanda highlighted our areas of weakness and also indicated how we could better utilise the system through some new reports, changes of certain operating procedures and some re-training on the new features.”
James Margerison, BM Furniture Ltd