Supplier Relationship Management
Many businesses use CRM – Customer Relationship Management Software to manage their customers effectively. OrderWise not only has CRM but also SRM – Supplier Relationship Management Software too.
By using SRM software your business can benefit from creating and managing high level relationships with suppliers. This could ensure that all your staff know when ‘that’ order is coming in, or managing the next price increase.
- Automatically record when price requests have been sent and set follow up tasks
- Create custom data fields to store data that’s meaningful to your business for every contact for reporting and analysis
- Group tasks and entries by types. i.e. Quality Inspection, Chase Price Requests, Perform Price Increase
- Assign tasks to other people or other departments
- View tasks to do by person or department
- Record time spent on tasks
- Send emails directly out of SRM
- Record every contact with a supplier to provide a detail log of communication