Order Management

Whether handling hundreds or many thousands of sales orders, raising multiple purchase orders each day or a few each month, OrderWise offers an extensive suite of functionality to ensure businesses can manage their order processing in a fast, organised fashion. Easily configurable and adapted to meet the specific processes of the business using the software, OrderWise ensures that purchasing staff buy more effectively, sales staff fully maximise their opportunities and all order management processes are handled in an intuitive and streamlined to manner to deliver exceptional customer service.


Sales Order Management

Increase profitability by reaping the benefits of one fully integrated solution for all of your sales channels with OrderWise Sales Order Processing. With modules specially designed to manage orders being received through telephone calls, reps on the road, web sites & web shops, market places, EDI, retail stores, trade counters or cash & carry facilities, OrderWise ensures each and every order is always properly fulfilled and excellent service provided.

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Purchase Order Management

Over and under stocking is now a thing of the past as OrderWise Purchasing ensures each business has the right stock, in the right quantities at the right time. Gain full details of purchasing requirements to reach desired stock levels, meet sales order demand, forecast for future demand or indeed all of the above, manage what stock is ordered from which suppliers at what cost, process back-to-back, drop ship orders and much more, OrderWise Purchasing is the ideal solution for simple, organised management of everyday purchase order processing.

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Customer & Supplier Returns

For occasions where customers are returning unwanted or damaged items to you or you are returning goods to your suppliers, the OrderWise Returns module ensures the appropriate actions are taken and the processes are handled in a controlled manner. With functionality to ensure the correct documentation is created, key details are recorded and high customer service levels are maintained throughout the process, businesses can ensure effective, structured management of Returns is always achieved.

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Payment Processing

Providing a fast and reliable method of validating and processing credit card transactions using either selected Chip & Pin card terminals or via online payment gateways, OrderWise Payment Processing is the ideal payment handling solution. With links to a number of popular payment gateways including SagePay, WorldPay, SecPay, SecurePay, Verifone Vanguard and Authorize.Net, the ability to manage Pre-Auth payments and use selected gateways with our EPOS system, OrderWise Payment Processing has all the functionality needed for safe and secure transactions.

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Bulk Orders & Call Offs

There are many industries where call off contracts and drawing down off bulk orders are commonplace. To help users with these requirements manage them effectively, the OrderWise Bulk Orders feature has been specifically designed to provide simple and structured management of bulk orders and their subsequent call off contracts via the Sales module.

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Size & Colour Matrix

An essential piece of functionality for companies using OrderWise to manage stock available in a variety of sizes, colours or styles such as apparel and footwear, the OrderWise Size & Colour Matrix provides a simple solution for adding, purchasing and selling products that are available in a wide variety of different options.

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Telephony Integration

Alert staff of incoming calls, open customer records when answering calls and make outgoing calls with one simple click within OrderWise with our dynamic TAPI (Telephony Application Program Interface) integration.

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Postcode Integration

A simple and efficient method of finding both customer and supplier addresses, OrderWise Postcode Integration enables automatic entering of all addresses that makes life easy for both sales and purchasing.

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