As you may have seen we have a number of videos, ranging from an overview of OrderWise to more in-depth looks at individual modules.

This new video focuses on website integration using the OrderWise eCommerce Module.

Most people are familar with placing an order on a website but have you ever stopped and thought about the process that happens next?

For any business trading online this is a crucial stage in their workflow and when speaking to these clients we often find that they experience similar issues. Staff have to duplicate information, re-keying orders once received from the website. Not only is this time consuming and inefficient but it can also result in customer receiving the wrong order due to human error. Web visitors are often robbed of stock by other sales channels as the website is updated too infequently.

The video not only explains how OrderWise’s eCommerce Module can eliminate these issues but, using a demo Magento website, takes a closer look at the features available including importing sales orders and updating stock quantities.

All of the videos are available in the download section of our website. Click here to take a look now.

We will have more new videos coming soon so please keep a look out!

Head over to our newsletter page to take a look!

We don’t always want the newsletter to be about what we want to tell you though, we would like you to get involved and tell us what you want to read about.

So if you have any thoughts or ideas on articles you would like to see, modules you would like to find out more about or anything else you would like us to feature in the newsletter please let us know.

Equally please tell us if you have any exciting news about your company that you would like to share!

We can now announce that a fantastic £479.20 has been raised for St Barnabas Hospice!

We can also reveal that, as voted for by OrderWise staff, our charity of the year for the coming year is Help For Heroes.

Do you support a charity?

Share your fundraising stories and ideas with us!

Thursday 5th April : 8am – 5pm
Friday 6th April : Closed
Saturday 7th April : Closed
Sunday 9th April : Closed
Monday 10th April : Closed
Tuesday 11th April : 8am – 5pm

You can contact Support by emailing supportorderwisecouk, visiting our Contact Support page or calling us on 01522 704083.

The continued growth has seen us welcome 5 new starts across various departments!

A New Department Head of Testing

Robyn Clarke has joined the Testing Team as Department Head. Robyn has an excellent background in software testing. Prior to joining OrderWise she worked for a pharmaceutical company in Nottingham where she was part of the Development Validation Team. Robyn was responsible for testing software that is being used in pharmaceutical trials. She moved to the UK three years ago from South Africa where she was also involved in validation and software testing. Outside of work Robyn enjoys running and loves being outdoors. She also likes spending time with friends, going out for meals and holidays in the sunshine!

A New Developer

Joe Sutton has joined the Development Team.

Joe previously worked as a Software Developer for a gas detector manufacturer in Mansfield. He graduated last summer from Sheffield Hallam University with a first class degree in Software Engineering. During his degree he spent a placement year writing software for a CCTV company in Chesterfield. Joe’s hobbies include going to the gym, playing and watching football. He supports Tottenham Hotspur.

A New Trainer

Kevin Metcalfe has joined our Migration Team as a Product Trainer. Kevin  previously worked as an I.T Trainer, training all aspects of Microsoft Office to a variety of customers. He is also a Microsoft Certified Trainer. When not at work Kevin enjoys playing cricket for his local team in Gainsborough and watching sport on TV.

A New Account Manager

Joining our Account Management Team is Mark Leadbetter. Mark brings with him an excellent background in I.T having previously worked for Lincolnshire Co-operative in an I.T Support role. Prior to this he spent many years working with sales/rental databases at administrator level for various construction and plant rental companies. Mark also has experience of training staff on new in-house I.T systems. His interests include cooking, travelling and supporting Chelsea FC.

A New Telemarketer

Jon Roberts has joined our Sale Team in a Telemarketing Role. Jon  previously worked as an Account Manager for the UK’s largest electrical product manufacturer. Prior to this he was involved in holiday homes sales and marketing at a Haven Leisure Park in Yorkshire. When not at work Jon enjoys cooking and supports Liverpool FC.

We hope you will join us in welcoming them to the OrderWise Team!

OrderWise version 7 is now able to  integrate with Access Dimensions Accounting Software.

You can now benefit from specialised stock control and order processing software and using the OrderWise Accounts Link, continue using your existing accounting package!

To find out more speak to one of our Business Consultants today on 01522 704083 or email us at enquiriesorderwisecouk

*Version restrictions apply. Your Business Consultant will be able to outline these.

Britain also has the highest online spend in Europe with 70% of the population now shopping online. An incredible 9 million people shop online at least once a week and this year it is predicted that shoppers will spending £1 of every £4 online.

The sector has continued to grow, despite the continued challenging economic conditions and is expected to double in the next 10 years.

Put Your Website At The Heart Of Your Business

Whether you are setting up a new online business, in the process of investigating stock control and order processing software able to integrate with your current website or are an existing OrderWise customer looking to join the online world, OrderWise eCommerce Module will enable you to grow your business through website integration.

For any company trading online it is vital to have processes in place that enable communication between your website and stock control and order processing software

OrderWise eCommerce Module is able to integrate with your existing web platform* and automatically download orders. This means you will no longer have to manually import your sales orders from your online channels, and will prevent time consuming re-keying and remove any possibility of errors being made.

This in turn will increase your customer service and satisfaction levels!

OrderWise eCommerce can also send information about your customers, products and stock holding back to the website further eliminating the need for manual updates.

In our Autumn edition of the OrderWise newsletter, one of our customers told us how OrderWise eCommerce had integrated all aspects of their business and saved them an enormous amount of time.

Read how OrderWise eCommerce enabled Busy Outdoors to accurately downloaded their web orders.

Need A New Website?

We can help!

Whether you are starting from scratch or feel its time to give your marketing an overhaul with a brand new website, we can assist by putting you in touch with one of our partners.

To find out more please call us on 01522 704083

* Exact integration with your website will need to be confirmed and is subject to API accessibility.

As part of the continued expansion of the OrderWise Support Team, Alan Dawson, Alex Liggett, Greg Downey and Scott Wells all have joined the existing team. Alan and Alex are both Business and Computing Information Systems Graduates with a range of knowledge and experience to bring to their roles and the Team. We are also extremely pleased to welcome Greg and Scott to the team as our first apprentices.

Sam Donaghey and Ken Garner have also joined us, becoming part of our expanded Testing Team where they will play an integral part in the development and growth of OrderWise.

We have also welcomed Andrew Cheney to our Sales Team, where he will be our Referrer Network Coordinator, which will see him build and maintain relationships with our many referrers.

All of our new colleagues are currently undergoing their initial intensive OrderWise training, which give them a comprehensive understanding of OrderWise and how it works. The training culminates in a challenging OrderWise examination which all new staff must pass before progressing onto their roles within their teams, where they then receive training relating to their specific roles.

Welcome to OrderWise Scott, Greg, Alan, Alex, Ken, Sam and Andrew!

It is important that you do not make any changes to the tax rates in your OrderWise data at present, as this will have implications throughout the system which will adversely affect your order history. To help you achieve a smooth transition to the new VAT rate, our Development Team have created a new utility for making the necessary changes within OrderWise.

We strongly advise all of our customers to take a back-up of their data and perform a test run on the back-up during December, prior to running it on your ‘live data’. As in previous years, instructions are included within the utility. To run the utility, just follow the on screen instructions.

Our Support Team are available to help you with any questions you have or help you need in running the utility. Our full opening times over the Christmas period are available here .

If you have any questions regarding the VAT change and OrderWise, please do not hesitate to contact us at supportorderwisecouk  (supportorderwisecouk)  .

This year our chosen charity is St Barnabas Hospice.

In addition to the raffle we also had a ‘Guess The Number Of Sweets In The Jar’.

It turned out that there were 297 of them and the competition was won by Ali from Migration with her guess of 295.

A fantastic £54.50 was raised on Friday bringing our total so far to an impressive £411! And there are still three months left to go with lots of fundraising activities planned!!

A big thank you to Debbie from Support for organising the day and to everyone who took part!!